FAQs

FAQ

FREQUENTLY ASKED QUESTIONS

1. Are you trading company or manufacturer ?

DVT Spring is an OEM manufacturer of spring and stamping part with 17years.

2. Do you offer custom service?

Yes, it's our job, send us your specification or drawings, and we will make you perfect products. Or tell us your idea for getting a design from us.

3. Could I ask for samples before the bulk production ?

Why not, we all concern the quality, and it's the way to get rid of getting poor quality.

4. Which methods of payment do you accept ?

T/T, L/C, Western Union, and Alibaba Trade Assurance.

5. What is your lead time ?

3-7days for samples, 10-15days for mass production.

6. How do you make our business long-term ?

We provide professional service, keep good quality and competitive price to ensure our customers benefit.

7. How many color we can choose ?

Pantone colors, we can custom make any colors you like.

8. how to contact with sales ?

You can send inquiry of our products,it will be replied within 6 hours;You can contact dirrectly with our sales through Alitalk or what’sup as you like.

9. What information should I give to you for inquiry ?

If you have drawings or samples, pls feel free to send us,and tell us your special requirements such as material s, tolerance, surface treatments and the amount you need, ect .

10. how about certificate ?

We will make 100% full inspection and provide the inspection reports.

11. Is it possible to return the money if the quality is not good ?

This has never been occured right now ,as we treat the quality as our key of development.Quality and service is everything for us.

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